Kore.ai incident

Production Downtime at UAE instance

Major Resolved View vendor source →

Kore.ai experienced a major incident on July 11, 2025 affecting Bot Builder, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 08:18 AM UTC
Resolved
Jul 11, 2025, 08:41 AM UTC
Duration
23m
Detected by Pingoru
Jul 11, 2025, 08:18 AM UTC

Affected components

Bot Builder

Update timeline

  1. investigating Jul 11, 2025, 08:18 AM UTC

    We are currently investigating the issue.

  2. resolved Jul 11, 2025, 08:41 AM UTC

    This incident has been resolved.