Kore.ai incident

Intermittent Bot Response and Performance Degradation observed on Azure West US Instance

Minor Resolved View vendor source →

Kore.ai experienced a minor incident on August 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 01:20 PM UTC
Resolved
Aug 26, 2026, 01:20 PM UTC
Duration
—
Detected by Pingoru
Aug 26, 2026, 01:20 PM UTC

Update timeline

  1. resolved Aug 26, 2026, 01:29 PM UTC

    Dear User, We observed intermittent bot response issues and performance degradation affecting our US Azure West instance between 6:10 PM and 6:50 PM IST (8:40 AM and 9:20 AM ET). The issue was identified and has been resolved. Service performance has returned to normal. We apologize for any inconvenience caused and appreciate your patience.