Is Kore.ai down?

Last checked 3m ago
Current status
Kore.ai is up

No incidents right now.

  • Official status page: status.kore.com
  • Checked every 5 minutes
  • 174 components tracked

Kore.ai is operational right now. Last checked 3m ago; the most recent incident resolved 3h ago.

Real-time Kore.ai status, recent outages, and incident history: pulled directly from Kore.ai's official status page at status.kore.com every 5 minutes. Pingoru tracks 174 Kore.ai services and has captured 177 incidents in the last 90 days (99.64% uptime). Get email, Slack, Discord, or webhook alerts the moment Kore.ai reports a new incident, free for 3 monitors, no credit card.

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Kore.ai uptime 99.64% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 34m
    Started Oct 23, 2026, 04:00 PM UTC · Resolved Oct 23, 2026, 05:35 PM UTC
    Insights
    Timeline · 2 updates
    • identified · Oct 23, 2026, 05:35 PM UTC

      Dear Users, We are observing issues with the loading of the analytics and dashboards of Artemis product in the US region. There is no known impact to any run-time. So the end-users of the deployed solutions are not impacted. We are working on remediating the issue on high priority. We appreciate your patience and understanding while we remediate this issue.

    • resolved · Oct 23, 2026, 05:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 53m
    Started Oct 22, 2026, 08:17 AM UTC · Resolved Oct 22, 2026, 10:11 AM UTC
    Bot Uptime
    Timeline · 3 updates
    • identified · Oct 22, 2026, 08:17 AM UTC

      Following the DE region release of XO/UXO Platform Version 10.30.1/11.29.1, the Dutch Language Bots are returning errors. We identified the issue and working on resolving it.

    • monitoring · Oct 22, 2026, 08:30 AM UTC

      The issue has been resolved and we are monitoring the progress

    • resolved · Oct 22, 2026, 10:11 AM UTC

      The issue has been resolved around 1:52 PM IST hours.

    Latest: The issue has been resolved around 1:52 PM IST hours.

  3. Resolved 45m
    Started Oct 19, 2026, 10:27 PM UTC · Resolved Oct 19, 2026, 11:13 PM UTC
    Bot uptimeBot Builder
    Timeline · 4 updates
    • investigating · Oct 19, 2026, 10:27 PM UTC

      We are currently experiencing a partial service disruption in the KSA region. We are trying to investigate and remediate the issue as soon as we can. Our sincere apologies for the inconvenience caused.

    • investigating · Oct 19, 2026, 11:03 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 19, 2026, 11:08 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 19, 2026, 11:13 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 18m
    Started Oct 15, 2026, 11:26 AM UTC · Resolved Oct 15, 2026, 11:45 AM UTC
    Agentic AppTool
    Timeline · 2 updates
    • investigating · Oct 15, 2026, 11:26 AM UTC

      Users on the US SaaS region may experience Intermittent failures when opening or executing tools within Agent V1 workspaces. We are currently investigating reports of degraded performance affecting tool access on the Agent Platform (US SaaS). Our engineering team is actively working to restore full operational capability. Further updates will be published as soon as available.

    • resolved · Oct 15, 2026, 11:45 AM UTC

      The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient password retry errors and failed initialization of workflow and code tools within Agent V1 workspaces has been identified and remediated. All services on agent-platform.kore.ai are operating normally. We apologize for any inconvenience caused and appreciate your patience

    Latest: The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient…

  5. Resolved 21m
    Started Oct 13, 2026, 05:38 PM UTC · Resolved Oct 13, 2026, 05:59 PM UTC
    Timeline · 1 update
    • resolved · Oct 14, 2026, 06:28 AM UTC

      This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Central Azure production environment. This issue impacted agent transfer functionality where the calls were not consistently being routed to the appropriate queue. Some calls also experienced connection or audio issues. The issue has been resolved with utmost priority adound 13-OCT-2026 23:29 IST [13:59 EDT], and voice call routing is operating normally. We apologize for the disruption and appreciate your patience.

    Latest: This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Ce…

See the full Kore.ai outage history

19 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Kore.ai outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 174 components checked every 5 minutes
97incidents recorded
92last 12 months
24last 90 days
8 hourstypical duration, 12 months

The longest incident in the last year, Investigating Outage on UAE Instance (XO 10 & XO 11) on March 2, 2026, ran for 23 days. 316 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Bot Builder12
  • Bot Uptime9
  • Bot Builder8
  • Bot Uptime8
  • APIs7

Latest incidents

Outage history

Past 90 days · 24 incidents View full outage history →