Kore.ai incident
DE Region is experiencing Service Disruption with XO/UXO Platform
Major Vendor's status page →
Resolved after 4 hours 18 minutes, affecting Bot Uptime and APIs and 1 more, on September 18, 2026.
The issue has been resolved, and we are monitoring it.
Affected components
Bot UptimeAPIsBot BuilderBot Administration Application
Update timeline
- investigating Sep 18, 2026, 06:37 AM UTC
Hi. This is to notify you that our XO/UXO platform is experiencing a service disruption on our DE Region post our scheduled maintenance. We are actively working on fixing the issue.
- investigating Sep 18, 2026, 06:42 AM UTC
We are continuing to investigate this issue.
- identified Sep 18, 2026, 06:44 AM UTC
The issue has been identified and we are working towards fixing it.
- monitoring Sep 18, 2026, 07:32 AM UTC
The issue has been resolved, and we are monitoring it.
- resolved Sep 18, 2026, 10:55 AM UTC
This incident has been resolved.
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