Kore.ai incident

All regions - Possible intermittent issues with Kore app and OpenAI integrations.

Minor Resolved View vendor source →

Kore.ai experienced a minor incident on October 5, 2026 affecting OpenAI, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 05:27 PM UTC
Resolved
Oct 05, 2026, 06:18 PM UTC
Duration
50m
Detected by Pingoru
Oct 05, 2026, 05:27 PM UTC

Affected components

OpenAI

Update timeline

  1. monitoring Oct 05, 2026, 05:27 PM UTC

    Dear Users, This is to let you know that we have received a notification from OpenAI status page that there is elevated error rates observed for ChatGPT - Conversations & FedRAMP components. It may be impacting some Kore bots if OpenAI integration has been used. We are tracking the incident on their status page: https://status.openai.com/incidents/9rt7tbmk

  2. resolved Oct 05, 2026, 06:18 PM UTC

    OpenAI has mitigated the issue affecting ChatGPT conversations and is monitoring recovery. We do not see any further errors being reported by OpenAI for this issue.