Kore.ai incident

Resolved Incident Update with XO11/UXO Dialog GPT Responses Delay on US Instance

Minor Resolved View vendor source →

Kore.ai experienced a minor incident on August 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 09:00 AM UTC
Resolved
Aug 29, 2026, 09:00 AM UTC
Duration
—
Detected by Pingoru
Aug 29, 2026, 09:00 AM UTC

Update timeline

  1. resolved Aug 29, 2026, 02:35 PM UTC

    On August 29, 2026, at approximately 2:30 PM IST / 4:00 AM EST, our US SaaS customers may have experienced difficulty accessing the service or receiving Dialog GPT response chunks following the UXO/XO11 version 11.28.0 release. Our team promptly identified the issue and worked to restore normal service. We apologize for any inconvenience this may have caused.