Kore.ai incident

Login issue with XOCC on JP Region

Notice Resolved View vendor source →

Kore.ai experienced a notice incident on July 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:30 AM UTC
Resolved
Jul 29, 2026, 03:30 AM UTC
Duration
—
Detected by Pingoru
Jul 29, 2026, 03:30 AM UTC

Update timeline

  1. resolved Jul 29, 2026, 04:52 AM UTC

    We identified an issue affecting the JP region, where a few of customers experienced difficulties logging in to XOCC. A fix has been implemented, and the service has been restored. We are currently monitoring the environment to ensure continued stability. We sincerely apologize for the inconvenience caused and appreciate your patience