Kore.ai incident

Login issue with XOCC on JP Region

Resolved on July 29, 2026.

resolved Jul 29, 2026, 04:52 AM UTC

We identified an issue affecting the JP region, where a few of customers experienced difficulties logging in to XOCC. A fix has been implemented, and the service has been restored. We are currently monitoring the environment to ensure continued stability. We sincerely apologize for the inconvenience caused and appreciate your patience

Started
Jul 29, 2026, 03:30 AM UTC
Resolved
Jul 29, 2026, 03:30 AM UTC
Duration
–
Detected by Pingoru
Jul 29, 2026, 03:30 AM UTC

Update timeline

  1. resolved Jul 29, 2026, 04:52 AM UTC

    We identified an issue affecting the JP region, where a few of customers experienced difficulties logging in to XOCC. A fix has been implemented, and the service has been restored. We are currently monitoring the environment to ensure continued stability. We sincerely apologize for the inconvenience caused and appreciate your patience

Your product runs on more than Kore.ai

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →