IG Index Ltd experienced a minor incident on July 8, 2025 affecting Mobile apps, lasting 5d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Mobile apps
Update timeline
- investigating Jul 08, 2025, 11:50 PM UTC
We're currently aware that some clients are experiencing display issues with P&L on our mobile app platforms. Our team is actively investigating this with the highest priority. In the meantime, please monitor your positions via the Web Trading Platform on desktop or through a mobile browser.
- monitoring Jul 13, 2025, 09:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2025, 03:43 AM UTC
This incident has been resolved.