Resolved after 7 hours 4 minutes, affecting ProRealTime charts, on February 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
ProRealTime charts
Update timeline
- investigating Feb 18, 2026, 11:52 PM UTC
We are currently experiencing an issue with ProRealTime (PRT) that is impacting some users. Please note that you can still log in to the IG Web Trading Platform and Mobile App to manage your positions, including opening and closing trades.
- monitoring Feb 19, 2026, 06:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 19, 2026, 06:56 AM UTC
This incident has been resolved.
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