IG Index Ltd incident

Closed trades not accurately reflected in account balances

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Resolved on September 11, 2025.

resolved Sep 11, 2025, 04:30 PM UTC

We're aware that closed trades are not accurately reflected in account balances, they may still appear in open positions and P&L. Please bear with us while we investigate the issue.

Started
Sep 11, 2025, 04:18 PM UTC
Resolved
Sep 11, 2025, 04:18 PM UTC
Duration
–
Detected by Pingoru
Sep 11, 2025, 04:18 PM UTC

Update timeline

  1. resolved Sep 11, 2025, 04:30 PM UTC

    We're aware that closed trades are not accurately reflected in account balances, they may still appear in open positions and P&L. Please bear with us while we investigate the issue.

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