Is IG Index Ltd down?
Last checked 3m agoNo incidents right now.
IG Index Ltd is operational right now. Last checked 3m ago; the most recent incident resolved 22h ago.
Real-time IG Index Ltd status, recent outages, and incident history: pulled directly from IG Index Ltd's official status page at status.ig.com every 5 minutes. Pingoru tracks 15 IG Index Ltd services and has captured 4 incidents in the last 90 days (99.70% uptime). Get email, Slack, Discord, or webhook alerts the moment IG Index Ltd reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Login
Timeline · 5 updates
- investigating · Oct 30, 2026, 12:50 AM UTC
We are currently aware of an issue where clients are unable to receive SMS or Email Authentication codes. We're investigating now at the highest priority. If you need to deal, please call 61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK)
- investigating · Oct 30, 2026, 01:50 AM UTC
We are continuing to investigate this issue.
- identified · Oct 30, 2026, 02:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 30, 2026, 02:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 30, 2026, 03:36 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Web platformLogin
Timeline · 3 updates
- investigating · Oct 05, 2026, 01:00 PM UTC
We are aware that some clients are experiencing issues when trying to login to IG.com. Our teams are investigating. If you need to place or manage a trade urgently, please use the IG mobile app. We will provide a further update once the situation changes. We apologise for the inconvenience.
- investigating · Oct 05, 2026, 01:05 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 05, 2026, 04:18 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Web platform
Timeline · 5 updates
- investigating · Sep 10, 2026, 12:09 PM UTC
We are aware that some clients are experiencing intermittent slowness and delays when logging in to IG.com. Our teams are investigating. In the meantime, use our mobile application, please. We will provide a further update once the situation changes. We apologise for the inconvenience.
- investigating · Sep 10, 2026, 12:14 PM UTC
We are continuing to investigate this issue.
- investigating · Sep 10, 2026, 12:16 PM UTC
All systems are operational now.
- investigating · Sep 10, 2026, 12:21 PM UTC
We are continuing to investigate this issue.
- resolved · Sep 10, 2026, 12:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 15 components checked every 5 minutesThe longest incident in the last year, Pro Real Time platform - Multiple Shares are showing stale prices. on March 24, 2026, ran for 7 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Trading8
- Login3
- Mobile apps3
- Web platform3
- APIs2
Latest incidents
- Issue with SMS or Email Authentication codes.
We are currently aware of an issue where clients are unable to receive SMS or Email Authentication codes. We're investigating now at the highest priority. If…
- login issues on web trading platform
We are aware that some clients are experiencing issues when trying to login to IG.com. Our teams are investigating. If you need to place or manage a trade…
- Intermittent slowness and login delays
We are aware that some clients are experiencing intermittent slowness and delays when logging in to IG.com. Our teams are investigating. In the meantime, use…
- Started Oct 30, 2026, 12:50 AM UTC · Resolved Oct 30, 2026, 03:36 AM UTC · 2h 46m
- login issues on web trading platform ResolvedStarted Oct 05, 2026, 01:00 PM UTC · Resolved Oct 05, 2026, 04:18 PM UTC · 3h 18m
- Started Sep 10, 2026, 12:09 PM UTC · Resolved Sep 10, 2026, 12:22 PM UTC · 13m