Resolved after 1 hour 10 minutes, affecting Trading, on December 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Trading
Update timeline
- investigating Dec 14, 2025, 11:24 PM UTC
Hi, we're currently aware that some clients are experiencing issues with pricing for some markets. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
- identified Dec 15, 2025, 12:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 15, 2025, 12:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 12:35 AM UTC
This incident has been resolved.
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