IG Index Ltd incident

Intermittent issues with Web API

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on March 2, 2026 affecting APIs, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 10:16 PM UTC
Resolved
Mar 04, 2026, 11:34 PM UTC
Duration
2d 1h
Detected by Pingoru
Mar 02, 2026, 10:16 PM UTC

Affected components

APIs

Update timeline

  1. investigating Mar 02, 2026, 10:16 PM UTC

    Hi, we're currently aware of intermittent issues with the Web API. This has been escalated and we are investigating as a priority. To manage your positions, please use the Web Trading Platform in the meantime.

  2. monitoring Mar 03, 2026, 10:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 11:34 PM UTC

    This incident has been resolved.