IG Index Ltd incident

Intermittent Login Issues on Android App

Minor Resolved View vendor source →
Started
Mar 30, 2026, 11:28 PM UTC
Resolved
Mar 31, 2026, 05:14 AM UTC
Duration
5h 46m
Detected by Pingoru
Mar 30, 2026, 11:28 PM UTC

Affected components

Mobile appsLogin

Update timeline

  1. investigating Mar 30, 2026, 11:28 PM UTC

    We're currently experiencing intermittent issues logging into the Android App. We're investigating now at the highest priority. Please login to the Web Trading Platform if you need to manage your positions.

  2. monitoring Mar 31, 2026, 04:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 05:14 AM UTC

    This incident has been resolved.

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