IG Index Ltd incident

Intermittent trade rejections observed on MT5

Major Resolved View vendor source →
Started
Mar 18, 2026, 10:19 AM UTC
Resolved
Mar 18, 2026, 12:08 PM UTC
Duration
1h 48m
Detected by Pingoru
Mar 18, 2026, 10:19 AM UTC

Affected components

MT5

Update timeline

  1. investigating Mar 18, 2026, 10:19 AM UTC

    We are aware of multiple users facing issues with order placement on MT5. We are investigating the issue on high priority.

  2. monitoring Mar 18, 2026, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 18, 2026, 11:17 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 18, 2026, 12:08 PM UTC

    This incident has been resolved.

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