IG Index Ltd incident

Intermittent Pricing issues for US shares

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on October 9, 2025 affecting Trading, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 03:21 AM UTC
Resolved
Oct 09, 2025, 04:47 AM UTC
Duration
1h 25m
Detected by Pingoru
Oct 09, 2025, 03:21 AM UTC

Affected components

Trading

Update timeline

  1. investigating Oct 09, 2025, 03:21 AM UTC

    We're currently aware of an issue affecting the pricing for our 24 hours US shares offering. This is being investigated as a priority. If you wish to close your position(s), please give us a call at +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), +44 (20) 7633 5431 (International).

  2. resolved Oct 09, 2025, 04:47 AM UTC

    This incident has been resolved.