IG Index Ltd incident

Intermittent Pricing Issue for Shares on CFD account

Minor Resolved View vendor source →

IG Index Ltd experienced a minor incident on March 29, 2026 affecting Trading, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 11:32 PM UTC
Resolved
Mar 30, 2026, 12:57 AM UTC
Duration
1h 25m
Detected by Pingoru
Mar 29, 2026, 11:32 PM UTC

Affected components

Trading

Update timeline

  1. investigating Mar 29, 2026, 11:32 PM UTC

    We're currently experiencing issues trading shares on our platforms for CFD accounts. We're investigating now at the highest priority. This issue is currently not affecting Share Dealing accounts. If you need help to manage your positions, you can contact us at +61 (3) 9860 1734 (AUS).

  2. identified Mar 30, 2026, 12:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 30, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 30, 2026, 12:57 AM UTC

    This incident has been resolved.