IG Index Ltd experienced a minor incident on November 28, 2025 affecting Trading, lasting 10h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 28, 2025, 04:12 AM UTC
We’re currently monitoring an service interruption affecting CME pricing. Please note, this is a market wide CME exchange caused issue and not IG. The status of this interruption can be monitored on the CME website: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html At this time, we're temporarily unable to take orders for the affected markets. We will update as soon as we learn more.
- investigating Nov 28, 2025, 05:08 AM UTC
We are continuing to investigate this issue.
- investigating Nov 28, 2025, 12:59 PM UTC
We’re currently monitoring service interruption affecting CME pricing. We're working closely with them to re-establish service as soon as we can and apologise for any inconvenience caused
- resolved Nov 28, 2025, 02:16 PM UTC
CME Globex FX spot plus markets will pre open at 8.30 central time and open at 9:00 central time. All day orders and GTDs with today's date will be cancelled. All GTCs that have been acknowledged will remain working.