Resolved after 3 hours 18 minutes, affecting Web platform and Login, on October 5, 2026.
We are continuing to investigate this issue.
Affected components
Web platformLogin
Update timeline
- investigating Oct 05, 2026, 01:00 PM UTC
We are aware that some clients are experiencing issues when trying to login to IG.com. Our teams are investigating. If you need to place or manage a trade urgently, please use the IG mobile app. We will provide a further update once the situation changes. We apologise for the inconvenience.
- investigating Oct 05, 2026, 01:05 PM UTC
We are continuing to investigate this issue.
- resolved Oct 05, 2026, 04:18 PM UTC
This incident has been resolved.
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