IG Index Ltd incident

Intermittent slowness and login delays

Resolved after 13 minutes, affecting Web platform, on September 10, 2026.

investigating Sep 10, 2026, 12:21 PM UTC

We are continuing to investigate this issue.

Started
Sep 10, 2026, 12:09 PM UTC
Resolved
Sep 10, 2026, 12:22 PM UTC
Duration
13m
Detected by Pingoru
Sep 10, 2026, 12:09 PM UTC

Affected components

Web platform

Update timeline

  1. investigating Sep 10, 2026, 12:09 PM UTC

    We are aware that some clients are experiencing intermittent slowness and delays when logging in to IG.com. Our teams are investigating. In the meantime, use our mobile application, please. We will provide a further update once the situation changes. We apologise for the inconvenience.

  2. investigating Sep 10, 2026, 12:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 10, 2026, 12:16 PM UTC

    All systems are operational now.

  4. investigating Sep 10, 2026, 12:21 PM UTC

    We are continuing to investigate this issue.

  5. resolved Sep 10, 2026, 12:22 PM UTC

    This incident has been resolved.

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