IG Index Ltd experienced a major incident on March 9, 2026 affecting Web platform and Mobile apps and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Web platformMobile appsTradingL2 Dealer
Update timeline
- investigating Mar 09, 2026, 10:13 AM UTC
We are currently investigating an issue where RSP quotes are not being generated.
- identified Mar 09, 2026, 10:50 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 09, 2026, 11:31 AM UTC
This incident has been resolved.