IG Index Ltd incident

Unable to get RSP quotes to trade

Major Resolved View vendor source →

IG Index Ltd experienced a major incident on March 9, 2026 affecting Web platform and Mobile apps and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 10:13 AM UTC
Resolved
Mar 09, 2026, 11:31 AM UTC
Duration
1h 18m
Detected by Pingoru
Mar 09, 2026, 10:13 AM UTC

Affected components

Web platformMobile appsTradingL2 Dealer

Update timeline

  1. investigating Mar 09, 2026, 10:13 AM UTC

    We are currently investigating an issue where RSP quotes are not being generated.

  2. identified Mar 09, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 09, 2026, 11:31 AM UTC

    This incident has been resolved.