IG Index Ltd incident

Closed trades not accurately reflected in account balances

Notice Resolved View vendor source →

IG Index Ltd experienced a notice incident on September 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 04:30 PM UTC
Resolved
Sep 11, 2025, 04:18 PM UTC
Duration
—
Detected by Pingoru
Sep 11, 2025, 04:30 PM UTC

Update timeline

  1. resolved Sep 11, 2025, 04:30 PM UTC

    We're aware that closed trades are not accurately reflected in account balances, they may still appear in open positions and P&L. Please bear with us while we investigate the issue.