Cytracom incident

ControlOne: US-NorthWest (SEA) Partial Outage

Major Resolved View vendor source →

Cytracom experienced a major incident on August 14, 2025 affecting US-NorthWest (SEA) Region, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 01:14 PM UTC
Resolved
Aug 14, 2025, 03:45 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 14, 2025, 01:14 PM UTC

Affected components

US-NorthWest (SEA) Region

Update timeline

  1. investigating Aug 14, 2025, 01:14 PM UTC

    We are investigating an issue impacting a subset of ControlOne bridge customers within US-Northwest region.

  2. identified Aug 14, 2025, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 14, 2025, 05:39 PM UTC

    This incident has been resolved.