Cytracom incident

ControlOne partial service degradation in US-SouthEast (ATL) region

Cytracom experienced a minor incident on August 28, 2026 affecting US-SouthEast (ATL) Region, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started: Aug 28, 2026, 05:29 PM UTC
Resolved: Aug 28, 2026, 11:36 PM UTC
Duration: 6h 6m
Detected by Pingoru: Aug 28, 2026, 05:29 PM UTC

Affected components

US-SouthEast (ATL) Region

Update timeline

investigating Aug 28, 2026, 05:29 PM UTC

We are currently investigating a partial service degradation in the US-Southeast (ATL) Region impacting bridge connectivity for a subset of customers.
monitoring Aug 28, 2026, 07:57 PM UTC

Impacted workloads have been rescheduled to alternate compute hosts and we are monitoring the results. The impacted hardware will undergo remediation actions for the affected physical components.
resolved Aug 28, 2026, 11:36 PM UTC

This incident has been resolved.