Cytracom experienced a minor incident on August 13, 2026 affecting ControlOne Management Portal, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
ControlOne Management Portal
Update timeline
- investigating Aug 13, 2026, 08:10 PM UTC
We are currently investigating an issue causing a subset of ControlOne Sites to report an incorrect ISP status in the ControlOne portal. This is a visual problem only and does not impact site connectivity.
- identified Aug 13, 2026, 09:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 10:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 02:22 AM UTC
This incident has been resolved.