Cytracom incident

ControlOne API + Management portal increased load times.

Minor Resolved View vendor source →

Cytracom experienced a minor incident on August 7, 2026 affecting ControlOne Management Portal, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 09:18 PM UTC
Resolved
Aug 07, 2026, 09:57 PM UTC
Duration
38m
Detected by Pingoru
Aug 07, 2026, 09:18 PM UTC

Affected components

ControlOne Management Portal

Update timeline

  1. identified Aug 07, 2026, 09:18 PM UTC

    We are investigating an issue that is causing ControlOne's Management portal and device management API to respond to configuration changes more slowly than usual. The management portal may appear unresponsive until this clears.

  2. resolved Aug 07, 2026, 09:57 PM UTC

    This incident has been resolved.