Cytracom incident

ControlOne partial service degradation in the US-SouthEast (ATL) Region

Notice Resolved View vendor source →

Cytracom experienced a notice incident on May 21, 2026 affecting US-SouthEast (ATL) Region, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 02:07 PM UTC
Resolved
May 22, 2026, 02:15 PM UTC
Duration
1d
Detected by Pingoru
May 21, 2026, 02:07 PM UTC

Affected components

US-SouthEast (ATL) Region

Update timeline

  1. investigating May 21, 2026, 02:07 PM UTC

    We are currently investigating an issue impacting Agent connectivity in our US-SouthEast (ATL) Region.

  2. identified May 21, 2026, 03:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 21, 2026, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2026, 02:15 PM UTC

    This incident has been resolved.