Cytracom incident
ControlOne partial service degradation in the US-SouthEast (ATL) Region
Notice Vendor's status page →
Resolved after 1 day, affecting US-SouthEast (ATL) Region, on May 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US-SouthEast (ATL) Region
Update timeline
- investigating May 21, 2026, 02:07 PM UTC
We are currently investigating an issue impacting Agent connectivity in our US-SouthEast (ATL) Region.
- identified May 21, 2026, 03:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 02:15 PM UTC
This incident has been resolved.
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