Cytracom incident

UCaaS Voice Services Impairment

Minor Resolved View vendor source →
Started
Apr 17, 2026, 10:51 PM UTC
Resolved
Apr 18, 2026, 02:45 AM UTC
Duration
3h 53m
Detected by Pingoru
Apr 17, 2026, 10:51 PM UTC

Affected components

Call Completion

Update timeline

  1. investigating Apr 17, 2026, 10:51 PM UTC

    Cytracom Engineering has identified an issue impairing outbound calls for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.

  2. monitoring Apr 18, 2026, 12:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 18, 2026, 02:45 AM UTC

    This incident has been resolved.

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