Cytracom incident

ControlOne partial service degradation in the US-SouthWest (LAX) Region

Minor Resolved View vendor source →

Cytracom experienced a minor incident on September 3, 2026 affecting US-SouthWest (LAX) Region, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 12:54 PM UTC
Resolved
Sep 03, 2026, 12:54 PM UTC
Duration
—
Detected by Pingoru
Sep 03, 2026, 12:54 PM UTC

Affected components

US-SouthWest (LAX) Region

Update timeline

  1. investigating Sep 02, 2026, 04:07 PM UTC

    We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region. Some customers are experiencing higher than normal latency and intermittent connectivity.

  2. monitoring Sep 02, 2026, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 03, 2026, 12:54 PM UTC

    A large fiber cut in the Los Angeles area impacting upstream carriers has been repaired.