Cytracom incident

UCaaS: BLF status and Call Detail Records Delayed

Minor Ongoing View vendor source →

Cytracom is currently experiencing a minor incident affecting BLF Presence, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 06:43 PM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Jun 10, 2026, 06:43 PM UTC

Affected components

BLF Presence

Update timeline

  1. identified Jun 10, 2026, 06:43 PM UTC

    We are currently experiencing a backlog in our call event processing system, which may cause delays in event-related updates. This may impact CDR processing, BLF status updates, and voicemail arrival indicators. Inbound and outbound calling remain operational, and voicemail delivery is not impacted. Our team is actively working to clear the backlog and will continue to monitor the system.