Cytracom incident

ControlOne service degradation in the US-Midwest (ORD) Region

Minor Resolved View vendor source →

Cytracom experienced a minor incident on September 23, 2026 affecting US-MidWest (ORD) Region, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 01:25 PM UTC
Resolved
Sep 23, 2026, 05:30 PM UTC
Duration
4h 4m
Detected by Pingoru
Sep 23, 2026, 01:25 PM UTC

Affected components

US-MidWest (ORD) Region

Update timeline

  1. investigating Sep 23, 2026, 01:25 PM UTC

    We are currently investigating service degradation in the US-Midwest (ORD) Region, affecting connectivity for a subset of customers.

  2. monitoring Sep 23, 2026, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 05:30 PM UTC

    This incident has been resolved.