CardConnect experienced a notice incident on July 10, 2025 affecting BluePay Gateway and ACH Payment Services by Fiserv, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
BluePay GatewayACH Payment Services by Fiserv
Update timeline
- investigating Jul 10, 2025, 05:33 PM UTC
An issue is currently affecting the BluePay gateway and Fiserv ACH. We are currently investigating.
- monitoring Jul 10, 2025, 06:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2025, 10:14 PM UTC
This incident has been resolved.