CardConnect incident

Cardpointe Unattended Service Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on November 19, 2025 affecting CardPointe Unattended, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 02:19 PM UTC
Resolved
Nov 19, 2025, 06:35 PM UTC
Duration
4h 16m
Detected by Pingoru
Nov 19, 2025, 02:19 PM UTC

Affected components

CardPointe Unattended

Update timeline

  1. investigating Nov 19, 2025, 02:19 PM UTC

    We are investigating a CardPointe Unattended service disruption which may be impacting your business. We are currently working to resolve this issue.

  2. identified Nov 19, 2025, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 19, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 19, 2025, 06:35 PM UTC

    This incident has been resolved.