Is CardConnect down?

Last checked 6m ago
Current status
CardConnect is up

No incidents right now.

Official status page: https://status.cardconnect.com · Polled every 5 minutes · 46 components tracked

CardConnect is operational right now. Last checked 6m ago; the most recent incident resolved 19h ago.

Real-time CardConnect status, recent outages, and incident history — pulled directly from CardConnect's official status page at https://status.cardconnect.com every 5 minutes. Pingoru tracks 46 CardConnect services and has captured 46 incidents in the last 90 days (99.85% uptime). Get email, Slack, Discord, or webhook alerts the moment CardConnect reports a new incident — free for 5 monitors, no credit card.

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CardConnect uptime 99.85% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 42m
    Started Jul 24, 2026, 01:17 PM UTC · Resolved Jul 24, 2026, 03:59 PM UTC
    CardPointe Integrated Terminal
    Timeline · 3 updates
    • investigating · Jul 24, 2026, 01:17 PM UTC

      We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.

    • monitoring · Jul 24, 2026, 01:17 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 24, 2026, 03:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 6h 9m
    Started Jul 22, 2026, 02:05 PM UTC · Resolved Jul 22, 2026, 08:14 PM UTC
    CoPilot
    Timeline · 3 updates
    • identified · Jul 22, 2026, 02:05 PM UTC

      We are investigating an issue where documents are unable to upload when the file name has spaces which may be impacting your business. Please remove spaces and try and reupload. We are currently working to resolve this issue.

    • monitoring · Jul 22, 2026, 05:28 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 22, 2026, 08:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 58m
    Started Jul 13, 2026, 04:05 PM UTC · Resolved Jul 13, 2026, 10:03 PM UTC
    CardPointe Desktop
    Timeline · 3 updates
    • identified · Jul 13, 2026, 04:05 PM UTC

      Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application. Note: This is isolated to reporting only. Please do not attempt to re-run transactions. We are currently working to resolve this issue.

    • monitoring · Jul 13, 2026, 04:05 PM UTC

      A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.

    • resolved · Jul 13, 2026, 10:03 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 16m
    Started Jul 12, 2026, 01:46 PM UTC · Resolved Jul 12, 2026, 06:02 PM UTC
    CardPointe Desktop
    Timeline · 3 updates
    • investigating · Jul 12, 2026, 01:46 PM UTC

      Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application. Note: This is isolated to reporting only. Please do not attempt to re-run transactions. We are currently working to resolve this issue.

    • monitoring · Jul 12, 2026, 02:29 PM UTC

      A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.

    • resolved · Jul 12, 2026, 06:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 8h 36m
    Started Jul 08, 2026, 08:35 PM UTC · Resolved Jul 09, 2026, 05:12 AM UTC
    CardPointe + MICROS
    Timeline · 2 updates
    • monitoring · Jul 08, 2026, 08:35 PM UTC

      Merchants may experience a service disruption while using CardPointe + MICROS. We have implemented a fix and are monitoring results.

    • resolved · Jul 09, 2026, 05:12 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full CardConnect outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CardConnect outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →