CardConnect incident

CardPointe Retail Terminal Service Disruption

Minor Resolved View vendor source →
Started
Feb 26, 2026, 07:43 PM UTC
Resolved
Feb 26, 2026, 11:21 PM UTC
Duration
3h 38m
Detected by Pingoru
Feb 26, 2026, 07:43 PM UTC

Affected components

CardPointe Retail Terminal

Update timeline

  1. investigating Feb 26, 2026, 07:43 PM UTC

    We are investigating a CardPointe Retail Terminal disruption which may be impacting your business. We are currently working to resolve this issue.

  2. identified Feb 26, 2026, 07:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 26, 2026, 07:48 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 26, 2026, 07:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 11:21 PM UTC

    This incident has been resolved.

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