CardConnect incident

Funding Delay - 05/26

Resolved after 1 day 2 hours, affecting First Data North and First Data RapidConnect, on May 26, 2026.

monitoring May 26, 2026, 03:29 PM UTC

A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.

Started
May 26, 2026, 02:22 PM UTC
Resolved
May 27, 2026, 05:16 PM UTC
Duration
1d 2h
Detected by Pingoru
May 26, 2026, 02:22 PM UTC

Affected components

First Data NorthFirst Data RapidConnect

Update timeline

  1. identified May 26, 2026, 02:22 PM UTC

    Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review. Please note, this has no impact on the ability to process transactions.

  2. monitoring May 26, 2026, 03:29 PM UTC

    A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.

  3. resolved May 27, 2026, 05:16 PM UTC

    This incident has been resolved.

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