CardConnect incident

CardPointeFunding Delay (9/27/26 Batches)

Notice Resolved View vendor source →

CardConnect experienced a notice incident on September 28, 2026 affecting CardPointe Gateway and First Data North and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 05:25 PM UTC
Resolved
Sep 28, 2026, 09:28 PM UTC
Duration
4h 2m
Detected by Pingoru
Sep 28, 2026, 05:25 PM UTC

Affected components

CardPointe GatewayFirst Data NorthFirst Data South

Update timeline

  1. identified Sep 28, 2026, 05:25 PM UTC

    Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on [9/27/26]. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

  2. resolved Sep 28, 2026, 09:28 PM UTC

    This incident has been resolved.