CardConnect incident

CardPointe Desktop Reporting | Service Disruption

Minor Ongoing View vendor source →

CardConnect is currently experiencing a minor incident affecting CardPointe Desktop, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 03:23 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 25, 2026, 03:23 PM UTC

Affected components

CardPointe Desktop

Update timeline

  1. identified Jun 25, 2026, 03:23 PM UTC

    Please be advised, some merchants may experience issues when using search features within CardPointe Desktop Reporting. We are currently working to resolve this issue.

  2. monitoring Jun 25, 2026, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.