CardConnect experienced a minor incident on November 25, 2025 affecting ACH Payment Services by Fiserv, lasting 13d 2h. The incident has been resolved; the full update timeline is below.
Affected components
ACH Payment Services by Fiserv
Update timeline
- investigating Nov 25, 2025, 06:36 PM UTC
We've identified an issue with Fiserv ACH on-boarding. Some merchants may experience a delay in account boarding for this product. Merchants currently registered should not experience any issues processing.
- monitoring Nov 25, 2025, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 08:39 PM UTC
This incident has been resolved.