CardConnect incident

CardPointe Integrated Terminal Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on July 24, 2026 affecting CardPointe Integrated Terminal, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 01:17 PM UTC
Resolved
Jul 24, 2026, 03:59 PM UTC
Duration
2h 42m
Detected by Pingoru
Jul 24, 2026, 01:17 PM UTC

Affected components

CardPointe Integrated Terminal

Update timeline

  1. investigating Jul 24, 2026, 01:17 PM UTC

    We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.

  2. monitoring Jul 24, 2026, 01:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 03:59 PM UTC

    This incident has been resolved.