CardConnect incident

Core Commerce Hosted Payment Page (HPP) Service Degradation

Notice Resolved View vendor source →

CardConnect experienced a notice incident on September 16, 2026 affecting CardPointe Hosted Payment Page (HPP), lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 09:21 PM UTC
Resolved
Sep 17, 2026, 01:20 AM UTC
Duration
3h 59m
Detected by Pingoru
Sep 16, 2026, 09:21 PM UTC

Affected components

CardPointe Hosted Payment Page (HPP)

Update timeline

  1. identified Sep 16, 2026, 09:21 PM UTC

    We are aware of an issue impacting Hosted Payment Pages. We are actively working to address the issue.

  2. monitoring Sep 16, 2026, 09:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 01:20 AM UTC

    This incident has been resolved.