CardConnect incident

CardPointe Funding Delay (11/17 Batches)

Notice Resolved View vendor source →

CardConnect experienced a notice incident on November 18, 2025 affecting CardPointe Gateway and First Data North and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 04:17 PM UTC
Resolved
Nov 18, 2025, 04:17 PM UTC
Duration
—
Detected by Pingoru
Nov 18, 2025, 04:17 PM UTC

Affected components

CardPointe GatewayFirst Data NorthFirst Data RapidConnect

Update timeline

  1. resolved Nov 18, 2025, 04:17 PM UTC

    Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 11/17. Impacted merchants can expect reporting to be delayed. Please note, this issue has no impact on the ability to process transactions.