CardConnect experienced a minor incident on July 15, 2025 affecting BluePay Gateway, lasting 15h 59m. The incident has been resolved; the full update timeline is below.
Affected components
BluePay Gateway
Update timeline
- investigating Jul 15, 2025, 10:17 PM UTC
We have identified the cause of the incident affecting the BluePay Gateway and Fiserv ACH we are working to find a resolution. We appreciate your patience during this time.
- monitoring Jul 15, 2025, 10:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 02:17 PM UTC
This incident has been resolved.