CardConnect incident

CardPointe Integrated Terminal Service Disruption

Notice Resolved View vendor source →

CardConnect experienced a notice incident on July 18, 2025 affecting CardPointe Integrated Terminal, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 11:32 PM UTC
Resolved
Jul 19, 2025, 01:17 AM UTC
Duration
1h 44m
Detected by Pingoru
Jul 18, 2025, 11:32 PM UTC

Affected components

CardPointe Integrated Terminal

Update timeline

  1. monitoring Jul 18, 2025, 11:32 PM UTC

    We are investigating a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.

  2. resolved Jul 19, 2025, 01:17 AM UTC

    This incident has been resolved.