CardConnect incident
CardPointe Integrated Terminal Service Disruption
CardConnect experienced a notice incident on July 23, 2025 affecting CardPointe Integrated Terminal, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
CardPointe Integrated Terminal
Update timeline
- monitoring Jul 23, 2025, 02:56 PM UTC
We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically, however, if this does not occur, please power cycle your device to restore service.
- resolved Jul 23, 2025, 05:42 PM UTC
This incident has been resolved.