CardConnect incident

ProfitStars ACH Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on September 19, 2025 affecting ProfitStars, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 05:20 PM UTC
Resolved
Sep 19, 2025, 06:31 PM UTC
Duration
1h 10m
Detected by Pingoru
Sep 19, 2025, 05:20 PM UTC

Affected components

ProfitStars

Update timeline

  1. investigating Sep 19, 2025, 05:20 PM UTC

    We are investigating a ProfitStars ACH disruption which may be impacting your business. We are currently working to resolve this issue.

  2. monitoring Sep 19, 2025, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 06:31 PM UTC

    This incident has been resolved.