CardConnect incident

iFrame Tokenizer Service Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on September 30, 2025 affecting iFrame Tokenizer, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 04:08 PM UTC
Resolved
Oct 01, 2025, 10:12 PM UTC
Duration
1d 6h
Detected by Pingoru
Sep 30, 2025, 04:08 PM UTC

Affected components

iFrame Tokenizer

Update timeline

  1. investigating Sep 30, 2025, 04:08 PM UTC

    We are investigating an IFrame Tokenizer disruption which may be impacting your business. We are currently working to resolve this issue.

  2. identified Sep 30, 2025, 05:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 06:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 01, 2025, 10:12 PM UTC

    This incident has been resolved.