Akeneo incident

AI Translations on the Product Edit Page errors

Minor Resolved View vendor source →

Akeneo experienced a minor incident on August 1, 2025, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 09:46 AM UTC
Resolved
Aug 01, 2025, 01:52 PM UTC
Duration
4h 5m
Detected by Pingoru
Aug 01, 2025, 09:46 AM UTC

Update timeline

  1. identified Aug 01, 2025, 09:46 AM UTC

    We have identified a bug with AI configurations being used for translations via the Product Edit Page. The issue has been found, and we are working to resolve the issue. Note: This does not affect configurations being used by Rules.

  2. resolved Aug 01, 2025, 01:52 PM UTC

    This incident has been resolved.