Resolved after 3 hours 6 minutes, affecting UI, on May 26, 2026.
A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this temporary disruption.
Affected components
Update timeline
- identified May 26, 2026, 01:36 PM UTC
Users in Germany are currently experiencing degraded performance when progressing through collaboration workflows. Specifically, there is a noticeable delay between the start or completion of a workflow step, and the product loading on the next step. Who is affected: All users based in Germany using collaboration workflows in the PIM. You may be impacted if: You observe abnormal delays between completing a workflow step and the product appearing on the subsequent step. We are implementing a fix and will provide an update in 60 minutes.
- identified May 26, 2026, 02:30 PM UTC
We are still working on implementing the fix. We will provide an update within 90 minutes.
- identified May 26, 2026, 04:02 PM UTC
We are still working on implementing the fix. We will provide an update within 90 minutes.
- identified May 26, 2026, 04:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 26, 2026, 04:43 PM UTC
A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this temporary disruption.
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