Akeneo incident
Akeneo PIM - Delay in job execution for some customers in the Europe region
Akeneo experienced a minor incident on June 1, 2026 affecting UI, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
UI
Update timeline
- monitoring Jun 01, 2026, 04:15 PM UTC
We have implemented a fix for the issue affecting the delay in job execution for some customers in the Europe region. We are now monitoring our systems closely to confirm full recovery and stability. So far, we've seen positive results.
- resolved Jun 01, 2026, 04:51 PM UTC
The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your patience.