Akeneo incident

Akeneo PIM - Delay in job execution for some customers in the Europe region

Resolved after 35 minutes, affecting UI, on June 1, 2026.

resolved Jun 01, 2026, 04:51 PM UTC

The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your patience.

Started
Jun 01, 2026, 04:15 PM UTC
Resolved
Jun 01, 2026, 04:51 PM UTC
Duration
35m
Detected by Pingoru
Jun 01, 2026, 04:15 PM UTC

Affected components

UI

Update timeline

  1. monitoring Jun 01, 2026, 04:15 PM UTC

    We have implemented a fix for the issue affecting the delay in job execution for some customers in the Europe region. We are now monitoring our systems closely to confirm full recovery and stability. So far, we've seen positive results.

  2. resolved Jun 01, 2026, 04:51 PM UTC

    The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your patience.

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